Privacy Policy

Effective Date: July 9, 2026

At Escape Code, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website (escapecode.tv) and book an experience with us.

1. Information We Collect

We collect information that you voluntarily provide to us, as well as data that is collected automatically when you use our website.

  • Information You Provide: When you book a game, purchase a gift card, sign a waiver, or contact us, we may collect personal details such as your name, email address, phone number, and payment information.

  • Information Collected Automatically: We automatically collect certain technical information about your device and browsing activity, including your IP address, browser type, operating system, and the pages you visit on our site.

2. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website, analyze our traffic, and deliver relevant local advertising.

  • Google Analytics: We use Google Analytics to understand how visitors engage with our website. Google Analytics uses cookies to track visitor interactions. You can learn more about how Google uses this data at google.com/policies/privacy/partners/ and you can opt out by installing the Google Analytics Opt-out Browser Add-on.

  • Facebook (Meta) Pixel: Our website utilizes the Facebook Pixel to help us measure the effectiveness of our advertising and show targeted ads to users who have visited our site. The Pixel records data about your visit, which Meta uses to serve relevant advertisements on Facebook and Instagram. You can manage your ad preferences or opt out of targeted advertising within your personal Facebook account settings.

3. How We Use Your Information

We use the information we collect for the following business purposes:

  • To process and manage your escape room bookings and waivers.

  • To communicate with you regarding your reservation, answer inquiries, or provide customer support.

  • To analyze website performance and improve our digital presence.

  • To deliver relevant marketing and promotional materials (you may opt out of these at any time).

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We only share your data with trusted third-party service providers who assist us in operating our business, such as:

  • Booking and reservation platforms.

  • Payment processors.

  • Analytics and advertising partners (as detailed in Section 2).

These providers are authorized to use your information only as necessary to provide these services to us.

5. Your Choices and Data Rights

You have the right to control how your data is used:

  • Cookies: You can configure your browser to refuse all or some browser cookies, or to alert you when cookies are being sent.

  • Marketing Communications: You can opt out of receiving marketing emails from us at any time by clicking the "unsubscribe" link at the bottom of our emails.

  • Do Not Track: Please note that our website does not alter its data collection and use practices when we see a Do Not Track signal from your browser.

6. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Escape Code 4560 North Gretna Road Branson, Missouri 65616 Phone: 1-417-512-8900 Email: [email protected]