ESCAPE CODE EMPLOYMENT

Escape CodeAPPLY FOR THE POSITION OF GAME GUIDE

What we need

Game Guides are responsible for the guest experience from the time a team enters the door until we thank them for visiting us at the end of the game. 
 

Specifically a Game Guide will:

  • Greet guests as they enter the building with passion and energy!
  • Check them in via our booking system. 
  • Brief them about the rules, game strategy and story. 
  • Answer any questions they may have. 
  • Closely monitor their game via audio and video from the control room. 
  • Communicate with them as needed during the game. 
  • Quickly reset the room for the next team. Speed and extreme attention to detail is mandatory.
  • Answer phone calls, respond to emails and make bookings.
Additionally, staff is responsible for cleaning the property as needed to ensure an atmosphere of excellence is maintained.
 

The prime candidate will:

  • Smile a lot, know how to have fun and enjoy interacting with people. 
  • Have a strong work ethic understanding that our business keeps an extremely tight schedule.
  • Be detail oriented. 
  • Have a steady work history.
  • Be able to resolve unexpected problems as they arise. 
  • Be able to multi-task. 
  • Have fantastic communication skills. 
  • Have at least basic computer knowledge. (Sending emails, basic troubleshooting when apps or computers aren't functioning properly, etc.)

Escape Code

APPLY FOR THE POSITION OF TEAM LEAD

What we need

Team Leads are responsible for leading the shift, managing staff for the day and ensuring operations run according to expectations. Further, Team Leads will fulfill the duties of a Game Guide as needed.
 

Specifically a Team Lead will:

  • Lead a team of 4-10
  • Create a healthy and fun atmosphere
  • Open and close the store 
  • Maintain operational excellence by:
    • Running games according to schedule 
    • Ensuring guests are given a five-star experience 
    • Upholding Escape Code standards 
    • Addressing maintenance issues 
    • Managing cash
    • Communicating with staff and guests
  • Immediately address and resolve technical failures
  • Ensure all Game Guide daily requirements are met

Job requirements:

  • Flexible availability. This position requires nights, weekends, and/or holidays and full-time availability is required.
  • Must be able to handle physical activity as it relates to the job such as deep cleaning, painting, standing, crawling, bending, lifting 30-40 pounds and minor game repairs.
  • Quickly resetting games which includes locking locks, securing doorways, positioning objects and ensuring there are no reset errors.
  • At least two years of previous management/leadership experience.

The prime candidate will:

  • Smile a lot, know how to have fun and enjoy interacting with people. 
  • Have a strong work ethic understanding that our business keeps an extremely tight schedule.
  • Be detail oriented. 
  • Have a steady work history.
  • Be able to resolve unexpected problems as they arise. 
  • Be able to multi-task. 
  • Have fantastic communication skills. 
  • Have at least basic computer knowledge. (Sending emails, basic troubleshooting when apps or computers aren't functioning properly, etc.)
  • Exhibit teachability, humility and a genuine care for others.

Where is Escape Code?

  • 4560 Gretna Road, Branson, Missouri, 65616
    We are located in the Shoppes at Branson Meadows.

How to apply:

  • Fill out the application below.
  • If we feel you may be a good fit for our company we will contact you for an interview.
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  • Include how early you can arrive and how late you can stay. Be aware that it's not uncommon to work well past 11pm during our busy season.
  • Check all that apply:
  • We are hiring for year-round, permanent positions.
  • Important: Please fill this out in detail. At least eight sentences (four sentences per paragraph) is required.
  • Education Information
  • Include address, major studies and degree, license or certificate earned.
  • Include address, major studies and degree, license or certificate earned.
  • Include address, major studies and degree, license or certificate earned.
  • Include address, major studies and degree, license or certificate earned.
  • Employment History
  • List all employers, starting with the most recent position. All information must be completed.
  • MM slash DD slash YYYY
  • MM slash DD slash YYYY
  • FOLLOW THE INSTRUCTIONS CAREFULLY: List all previous employers here. Start with the next most recent. Include the name of the business, contact information, duties, salary, dates employed and reason for leaving for each. Example: 1. Nancy's Restaurant; Phone: 123.456.7891; Address: 125 Main Street, Branson, Missouri 65616; Duties: Cooking; Salary: $9 per hour; Dates Employed: November 2015-August 2016; Reason for Leaving: Not enough hours 2. Joe's Store; Phone: 123.456.7890; Address: 123 Main Street, Branson, Missouri 65616; Duties: Stocking and cashier; Salary: $8 per hour; Dates Employed: June 2013-November 2015; Reason for Leaving: Laid off
  • Other Information
  • This is your time to shine! Share a paragraph or two about you! Why are you a good fit for this position? Sell yourself! (This may be the most important determining factor on whether you receive an invitation to an interview or not.)
  • Certification and Authorization